Reference

Privacy Policy for Indonesia Accounts

mahabet77 keeps your Privacy Policy clear: we explain what we collect, why we keep it, and how you can ask for changes through the account desk or WhatsApp…

Account DataCookie RecordsDevice LogsRequest Changes
mahabet77 Privacy Policy for Indonesia Accounts
CONTACT ROUTES

DANA, OVO, GoPay and QRIS Privacy Desk

If you want to ask about data use, the fastest route is the privacy desk inside your account.

Live Chat Open live chat from the account menu any time and send a privacy request…
WhatsApp Message us on WhatsApp with the phone number linked to your account.
Email Send email to [email protected] when you want a written trail.
DATA CARE STEPS

How We Keep Your Data

Our privacy handling starts with the smallest useful record and stops there. We store account details, cookie signals, and device logs only for account operation, request handling, and required retention.

Collected data

We keep the details you enter when you open an account, plus device type, login time, and payment reference data from DANA, OVO, GoPay, or QRIS. We do not add extra fields unless service handling requires them.

Cookie control

Cookies remember session state, language choice, and security checks so you do not need to start over on each visit. You can clear them in your browser or phone settings and sign in again with a fresh session.

Account security

Use Menu > Account > Security on mobile or desktop to check recent logins and change your password. We also flag unusual device shifts before we accept a sensitive request.

Retention window

We keep records only as long as we need them for service handling, dispute checks, and local-law retention. After that period, we delete or anonymize them where our process allows.

Change requests

If your name, phone number, or email changes, send the update from the account form or email [email protected]. We match the request against your profile before we edit stored data.

Access requests

You can ask what we hold, ask for a copy, or ask for correction. When local law permits, we confirm the request in writing and note the action taken in your account log.

Privacy Questions for Your Account

These answers cover the most common privacy questions from people who want to check what we store, how long we keep it, and how to ask for a change. The focus stays on account data, cookies, device logs, and payment references from DANA, OVO, GoPay, and QRIS. If your case needs another path, send the request from your account so we can confirm it and reply in order. We keep each request tied to one contact trail for cleaner handling.

We keep the name, contact details, login record, device type, and payment reference you submit when you open an account. If you use DANA, OVO, GoPay, or QRIS, we store the reference needed to match the request and answer it correctly.

We keep the transaction reference, time, and status that help us confirm the request. We do not need your wallet password or full wallet credentials to handle privacy, and we do not ask for them through chat or email.

Send the request from the account form, live chat, WhatsApp, or email. We first confirm that you control the account, then we send the copy through the same channel or by email after the match is complete.

Yes. Send the update from your account and include the new detail plus the old one. We match it against your profile, then change the stored record after verification and keep a note of the request.

We keep records only for service handling, account safety, dispute checks, and any legal retention duty. After that window, we delete or anonymize them where our process allows it, then close the record trail.

Cookies help remember your session, language choice, and security checks on mobile and desktop. You can clear them in browser or phone settings, then sign in again with a fresh session when you return.

Use live chat for the quickest reply, WhatsApp for a thread on your phone, or email for a written trail. We answer the privacy desk before general account tickets and keep the contact in one case file.